Apply on line at http://www.alohacare.org/Careers/Default.aspx

The Company:

AlohaCare is a local, non-profit health plan serving Hawai`i’s low-income residents with free Medicaid and dual Medicare health insurance coverage. Our members include children, seniors and adults residing on all islands. We provide comprehensive benefits and managed care services with an emphasis on healthy living habits and preventive primary health care. Our approach is to meet the whole-person health and social needs of members. Through our community partnerships we offer innovative services such as connection to social service agencies, Native Hawaiian healing services and in-home primary care for qualified members. Our mission is to serve in the true spirit of aloha by ensuring and advocating for access to quality health care for all. We are Hawaii’s third-largest health plan and offer a wide network of quality primary care, specialists, hospitals, pharmacies and among many other providers across the state.

The Culture:

AlohaCare employees have a passion for helping Hawai`i’s most underserved communities. Our caring culture is fundamental to our company-wide team approach to providing high quality services. We support our employees with a supportive and positive work environment, healthy work-life balance, continuous communication, and a generous benefits package.

AlohaCare’s leadership empowers and engages its employees by recognizing outstanding job performance and collaboration. We share organization-wide updates during quarterly All Staff meetings. We encourage participation in volunteer and educational opportunities. We put a high value on honesty, respect, and trust-building. We encourage open-door, two-way, and frequent communication.

AlohaCare’s comprehensive benefits package includes low-cost medical, dental, drug and vision insurance, paid time-off, 401k employer contribution, referral bonus and pretax transportation and parking program.

The Opportunity:

The Plan Operations Coordinator provides support to various managers within AlohaCare: plans, implements, manages and completes assigned projects with established timelines; performs related work as required or assigned by the Health Plan Benefits Manager.

Primary Duties and Responsibilities:

• Assists with the development of projects assigned, and ensures effective communication to team/staff members to fully understand the goals and expectations of the project, and or assignments given; meets deadlines, timelines, and commitments to ensure completion of projects and or assignments
• Performs research as requested to support projects and initiatives.

• Assist with preparation, tracking and maintenance of reports necessary to carry out the functions of the department.
• Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment
• All other duties assigned
• Adhere to regulatory compliance and quality guidelines as well as AlohaCare policies and procedures.
• Responsible to maintain AlohaCare’s confidential information in accordance with AlohaCare policies, and state and federal laws, rules and regulations regarding confidentiality. Employees have access to AlohaCare data based on the data classification assigned to this job title.

Requirements:

• High school diploma or equivalent
• Minimum of 1 year of experience as an Administrative Assistant or Project Coordinator.
• Achieves results, builds trust, communicate effectively, customer and quality focused.
• Excellent, effective, and precise written and oral communication skills; speaks clearly and persuasively in positive or negative situations.
• Professional telephonic etiquette skills
• Strong interpersonal skills with the ability to communicate with all levels of the organization.
• Able to effectively work in a fast-paced and changing environment, manage multiple projects and priorities across multiple teams/projects and in a matrixed environment.
• Ability to solve problems, analyze, think critically and make good judgment
• Able to work independently with minimal supervision.
• Possesses excellent time management and organizational skills; is dependable, enthusiastic, self-starting, and self-motivated. Uses time effectively, reacts professionally under pressure
• Working knowledge of Microsoft Office programs: Word, Excel, Outlook and PowerPoint.
• Experience in the operation of general office equipment to include PC, fax/copy machine and phone system.

Preferred Requirements:

• Previous experience working in the Medical or Health Plan environment
• Experience or demonstrated knowledge of medical terminology, ICD-10-CM, CPT and HCPCS codes.
• Word Processing skills of 45-60 wpm with a high degree of accuracy with 10 Key experience

Mental, Physical and Environmental Demands:

• Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• In office working environment.
• May require prolonged sitting- up to 4 hours.
• Requires prolonged operation of a computer workstation, including the ability to type for extended periods of time on a keyboard during the scheduled workday.?

Salary Range: $19.65 - $25.00 an hour

AlohaCare is committed to providing equal employment opportunity to all applicants in accordance with sound practices and federal and state laws. Our policy prohibits discrimination and harassment because of race, color, religion, sex (including gender identity or expression), pregnancy, age, national origin, ancestry, marital status, arrest and court record, disability, genetic information, sexual orientation, domestic or sexual violence victim status, credit history, citizenship status, military/veteran status, or other characteristics protected under applicable state and federal laws, regulations, and/or executive orders.